One price for the whole organization.
No per-user fees. 14-day trial with everything unlocked and no credit card. Founder pricing guaranteed for those who subscribe now.
Free
To try it out with your team.
- 20 contacts, 5 companies, 2 users
- 100 MB of team document storage
- Sales pipeline, leads and companies
- Calendar, follow-ups and lead score
- Message and email templates
- Spreadsheet import and custom fields
- FlakeDesk AI Basic: 50 interactions/user/month
- Mobile app and help center
Starter
To start selling on WhatsApp.
Price locked for 12 months. After that, current price list with a 20% discount.
Get started- Everything in Free, plus:
- 200 contacts, 200 companies, 10 users
- 1 GB of team document storage
- Official WhatsApp in the customer service inbox
- Lead capture widget on your website
- Automatic team sign-in via your company domain
- Bulk messaging on LinkedIn
- Duplicate management
- Your own brand (white label)
- AI Basic: 200 interactions/user/month
Premium
Full operation with chatbot and automations.
Price locked for 12 months. After that, current price list with a 20% discount.
Get started- Everything in Starter, plus:
- 500 contacts, 400 companies, 50 users
- 10 GB of team document storage
- Instagram, Messenger and webchat in the inbox
- 24/7 chatbot: 1,000 messages/month
- "If X, then Y" automations: up to 20 rules
- Incoming email becomes a lead automatically
- External API for integrations
- FlakeDesk AI Pro (premium models) and BYOK
- AI Basic: 1,000 interactions/user/month
- Ticket support with the FlakeDesk team
Platinum
No limits, with dedicated support.
- Everything in Premium, plus:
- Unlimited contacts, companies and users
- 50 GB of team document storage
- 24/7 chatbot: 5,000 messages/month
- "If X, then Y" automations with no rule limit
- Unlimited AI Basic
- AI with persistent memory across conversations
- Custom plan and dedicated account management
Everything each plan includes
| Feature | FreeR$0 | StarterR$69 · founder (12 months) | PremiumR$99 · founder (12 months) | PlatinumOn request |
|---|---|---|---|---|
| Limits | ||||
| Contacts | 20 | 200 | 500 | Unlimited |
| Companies | 5 | 200 | 400 | Unlimited |
| Users (no per-seat fees) | 2 | 10 | 50 | Unlimited |
| CRM and sales | ||||
| Contacts, companies and sales pipeline (kanban) | ||||
| Calendar, follow-ups and sync with Google Calendar and Outlook | ||||
| Lead score and reports | ||||
| Message and email templates | ||||
| Spreadsheet import and custom fields | ||||
| Duplicate management | — | |||
| Your own brand (white label) | — | |||
| Bulk messaging on LinkedIn | — | |||
| Incoming email becomes a lead | — | — | ||
| External API (API keys) | — | — | ||
| Automatic team sign-in via your company domain | — | |||
| Document storage | 100 MB | 1 GB | 10 GB | 50 GB |
| Customer service channels | ||||
| Official WhatsApp (Cloud API) in the inbox | — | |||
| Instagram Direct and Messenger | — | — | ||
| Webchat on your website | — | — | ||
| Lead capture widget on your website | — | |||
| Artificial intelligence | ||||
| FlakeDesk AI Basic (included assistant) | 50 interactions/user/month | 200 interactions/user/month | 1,000 interactions/user/month | Unlimited |
| FlakeDesk AI Pro (premium models) and BYOK | — | — | ||
| Assistant persistent memory | — | — | — | |
| 24/7 customer service chatbot (WhatsApp and website) | — | — | 1,000 msgs/month | 5,000 msgs/month |
| "If X, then Y" automations | — | — | Up to 20 rules | Unlimited |
| App and support | ||||
| Mobile app (Android and iOS) with notifications | ||||
| Help center and AI assistant as support | ||||
| Ticket support with the FlakeDesk team | — | — | ||
| Custom plan and dedicated account management | — | — | — | |
Limits and features according to the platform's current catalog (public plans API). Prices in Brazilian reais, per organization, billed monthly or yearly (2 months free on yearly). The mobile app (Android and iOS) is included in every plan.
Questions about plans and billing.
Do I need a credit card to try it?
No. The 14-day trial unlocks every feature without adding a payment method. At the end, you choose a plan or stay on Free.
What happens when the 14-day trial ends?
If you do not subscribe, the organization moves to the Free plan. No data is deleted: anything above the Free limits is locked and comes back as soon as you subscribe to a plan.
Does my whole team share the same price?
Yes. Pricing is per organization, with a user limit per plan (see the comparison above). Nobody pays per seat.
What payment methods are available?
Credit card, on the monthly or the annual plan, with automatic renewal. Pix is available on the annual plan. Payment happens inside FlakeDesk and card data is not stored: it is processed by the payment partner (Asaas).
Can I change plans later?
Yes, at any time, under Administration → Organization → Plan tab. The previous subscription is canceled automatically when the new one is confirmed, with no double charge.
Can I cancel whenever I want?
Yes. Cancellation takes effect immediately: the organization moves to the Free plan and your data is preserved. If you subscribe again, whatever was locked comes back.
Is AI included in every plan?
Yes. FlakeDesk AI Basic is in every plan, with a monthly limit of interactions per user that grows with each plan. Premium AI, using your own provider key (Claude or ChatGPT), is part of the Premium and Platinum plans.
How does founder pricing work?
Anyone who subscribes while the founder offer is active pays the founder price, locked for 12 months, even after the full price starts applying to new customers. From the 13th month on, the current price list applies with a lifetime 20% discount, and any price change (that one or later ones) is sent by email with the exact amount at least 30 days before billing changes. The offer is exclusive to the monthly plan and stays with the same subscription: a late payment that is settled does not remove it. Only cancellation does, permanently. After cancelling, a new subscription pays the commercial terms in effect on that date, even if founder spots are still open.
Still deciding between plans?
Start on Free or try Premium for 14 days with no credit card. You can change plans whenever you want.